Ticket sellers, Virgin flight credits and a 25-hour laundry cycle: meet Choice’s
Australian consumer advocacy group Choice has named Virgin Australia and Ticketmaster as the 2026 Shonky award winners, despite facing criticism for imposing strict deadlines and dynamic pricing on customers to use Virgin's flight credits and refund unused credits.
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Summary by OZbrief Editorial · The Guardian Australia · Source
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Published 03 Nov 2026, 14:00 UTC · Updated 03 Nov 2026, 14:21 UTC
Summary by OZbrief Editorial. Original report: The Guardian Australia. Editorial policy · Corrections
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