Why hotel check-in still takes forever – but doesn’t have to
Hotels are streamlining check-in processes as many adopt digital options, reducing wait times. Hilton reported over 14 million digital key downloads in eight months, indicating guest preference for app-based check-ins. As technology evolves, traditional reception methods may soon become obsolete, enhancing guest experiences and efficiency.
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Published 12 Jul 2026, 19:00 UTC · Updated 12 Jul 2026, 19:10 UTC
Summary by OZbrief Editorial. Original report: SMH. Editorial policy · Corrections
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