Virgin Media fined £28 million for obstructing customer contract cancellations
Virgin Media was fined a record £28 million by Ofcom for obstructing customers from cancelling contracts. This fine highlights ongoing consumer frustrations in the UK, where around 10 million of 155 million active subscriptions are deemed unwanted. The government plans new laws to enhance consumer rights by spring 2027, but enforcement remains uneven.
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Summary by OZbrief Editorial · The Guardian Australia · Source
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Published 15 Jul 2026, 10:57 UTC · Updated 15 Jul 2026, 11:10 UTC
Summary by OZbrief Editorial. Original report: The Guardian Australia. Editorial policy · Corrections
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