Telstra apologizes to 25 million customers after nationwide coverage outage
Telstra apologized to customers in a letter after a nationwide outage left 25 million Australians without coverage last Wednesday. CEO Vicki Brady emphasized the company's responsibility and commitment to a full investigation to prevent future incidents. The outage impacted over 600 emergency calls and raised concerns about fraud attempts targeting affected customers.
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Published 13 Jul 2026, 06:49 UTC · Updated 13 Jul 2026, 06:50 UTC
Summary by OZbrief Editorial. Original report: The West Australian. Editorial policy · Corrections
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