The Guardian Australia – Business
·business
·5 hours ago
Electrical retailer AO shifts UK call centre roles to South Africa
AO World announced it is outsourcing up to 200 UK call centre jobs to South Africa, citing rising labour costs. The decision follows a 145% increase in pre-tax profits to £50.5 million, as AO aims to save £4 million annually. About 150 roles have already been moved, and the company's overall workforce decreased by 340 to 2,800.
Summary by OZbrief · The Guardian Australia – Business
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