Outsourced ATO call centre workers earn 40% less than public service staff

Workers at Australian Taxation Office's outsourced call centres are paid up to 40% less than their public service counterparts, according to Fair Work submissions. Former worker Nathan Brunne highlighted a pay gap that widens at senior levels, with team leaders earning $31 an hour compared to $52 at the ATO. Hearings on this issue will commence next month.

Summary by OZbrief · The Guardian Australia