Woman reports ride-share drivers avoiding shortest routes, raising toll costs

A woman traveling from Brisbane to Sydney via DiDi ride-share reported drivers refusing the shortest route on two occasions, resulting in unnecessary toll charges. This pattern may signal a troubling trend for ride-share services, prompting concerns that the taxi industry could regain its foothold. Increased earnings through such practices raise further scrutiny on the ride-share model.

Summary by OZbrief · The Age